Privacy Policy for SurtiesFood
1. Introduction This Privacy Policy explains how SurtiesFood collects, uses, and protects your personal information.
2. Types of Users We have three types of users:
Customers: Individuals placing orders through the application.
Vendors: Restaurants and businesses offering food services.
Drivers: Delivery personnel responsible for transporting orders.
3. Information We Collect
Personal Information: Name, contact details, and delivery address.
Payment Information: Card details, transaction history.
Usage Data: App activity, preferences, and device information.
Location Data: Collected from Customers and Drivers to facilitate deliveries.
Images: Vendors and Drivers may be required to upload images for verification and profile purposes.
4. How We Use Your Information
To process and deliver orders.
To improve service quality.
For marketing and promotional purposes (with user consent).
5. Data Sharing
With delivery partners, restaurants, and drivers to fulfill orders.
With payment gateways for secure transactions.
As required by law or to protect our legal rights.
6. Data Security
We use advanced security protocols to protect user data.
However, no system is 100% secure; use our service at your risk.
7. User Rights
Access, update, or delete personal information.
Opt-out of marketing communications.
8. Cookies and Tracking
We use cookies to enhance the user experience.
You can disable cookies through your device settings.
9. Changes to This Policy
We may update this policy periodically.
Significant changes will be communicated through the app.
10. Contact Us For questions about our Terms & Conditions or Privacy Policy, contact us at support@surtiesfood.com.
Effective Date: 01-12-2024
