en

Terms and condition



Terms & Conditions for SurtiesFood

1. Introduction Welcome to SurtiesFood, your trusted food delivery service. By accessing or using our application, you agree to comply with these Terms & Conditions. If you disagree with any part, you may not use our services.

2. Account Registration

  • Users must register with accurate personal details.

  • You are responsible for keeping your login credentials secure.

  • We reserve the right to terminate accounts for any violations.

3. Services Offered

  • We connect users with local restaurants for food delivery.

  • Delivery times are estimates and may vary due to external factors.

4. Order and Payment

  • Orders must be placed through the app.

  • Payments are accepted through various online payment methods.

  • Prices are subject to change without notice.

5. Cancellations and Refunds

  • Orders can be canceled before restaurant acceptance.

  • Refunds will be processed as per our refund policy.

6. User Responsibilities

  • Provide accurate delivery addresses.

  • Be available to receive orders.

  • Abide by all applicable laws.

7. Limitation of Liability

  • We are not liable for delays, misdeliveries, or product quality.

  • Our liability is limited to the order value.

8. Intellectual Property

  • All content on SurtiesFood is our intellectual property.

  • Unauthorized use or reproduction is prohibited.

9. Governing Law

  • These terms are governed by the laws of Gujarat.